Your personal information and PKR payment data are handled with care at DK11. This Privacy Policy explains exactly what we collect, why we collect it, how it is protected, and what your rights are as a Pakistan player using the DK11 platform.
These are the core principles that guide how DK11 handles your personal information as a Pakistan player on our platform.
We tell you clearly what data we collect, why we need it, and how long we keep it. No hidden data practices, no vague language — just a straightforward explanation in plain Pakistan English.
We only collect the information genuinely needed to operate your DK11 account, process PKR transactions, and maintain the security of the platform. We do not collect data for the sake of it.
Personal data and payment information are stored with encryption at rest and in transit. Access within DK11 is restricted to staff who need it to perform their specific role.
Your personal information is never sold, rented, or traded to third-party marketing companies. DK11 uses your data to operate your account — not to generate revenue from your identity.
You can request access to your data, ask for corrections, or request deletion of your account and associated data by contacting DK11 support. We process such requests promptly and without unnecessary delay.
We do not hold your data indefinitely. Retention periods are defined by the purpose for which data was collected, with account data held only as long as necessary for the account relationship and applicable record-keeping requirements.
This Privacy Policy explains how DK11 ("the Platform", "we", "us") collects, uses, stores, and protects personal information provided by players ("you") when using the DK11 website at dk11login.pro and all associated services including sports betting, live casino, slot games, fish games, the game lobby, and the VIP programme.
By registering a DK11 account, logging in, making a deposit, or otherwise using the platform, you confirm that you have read and understood this Privacy Policy and consent to the handling of your personal data as described here. If you do not agree with how your data is handled, you should not create an account or use the DK11 platform.
This policy is written in plain Pakistan English so that every player can understand exactly what happens to their information. We have kept the language as straightforward as possible while covering all the key points you need to know.
Scope: This Privacy Policy applies to all personal data collected through dk11login.pro, including data submitted during account registration, identity verification, payment processing, customer support interactions, and general platform use.
DK11 collects personal information only where there is a genuine and defined reason for doing so. The categories of data we collect are described below.
When you create a DK11 account you provide us with basic identity information including your full name, date of birth, email address, and mobile number. This information is required to create your account and is used throughout your relationship with DK11.
Where identity verification is required — for example before processing a withdrawal or as part of an account security review — we may ask you to provide a copy of a valid government-issued identity document such as a CNIC, passport, or driving licence, and in some cases a proof of address document. These documents are used solely for verification purposes and handled with heightened security.
To process PKR deposits and withdrawals, we collect information about the payment methods you use, including JazzCash account numbers, Easypaisa wallet numbers, Raast IDs, bank account details, and card details where applicable. We record details of all transactions including amounts, timestamps, and payment method references. Full payment card numbers are not stored by DK11 — card processing is handled by our payment processor using their secure systems.
We record all betting and gaming activity associated with your account, including bets placed, games played, session durations, wagering history, and VIP points accumulated. This data is used to manage your account, calculate bonuses and cashback, and maintain the integrity of the platform.
When you access DK11 through a browser or mobile device, we automatically collect certain technical information including your IP address, browser type and version, device type, operating system, and general location data derived from your IP address. This data is used for security monitoring, fraud prevention, and to ensure the platform performs correctly on your device.
When you contact DK11 support by email or live chat, we retain records of the communication including the content of your messages and any documents or attachments you share. This allows us to track the resolution of issues and maintain continuity if you contact us again about the same matter.
| Data Category | Examples | Why Collected |
|---|---|---|
| Registration Data | Name, DOB, email, mobile | Account creation and identification |
| Verification Data | CNIC, passport, address proof | Identity verification before withdrawals |
| Financial Data | JazzCash number, bank details, transaction records | PKR deposit and withdrawal processing |
| Gaming Activity | Bets, game sessions, VIP points | Account management, bonuses, integrity |
| Technical Data | IP address, device type, browser | Security, fraud prevention, performance |
| Support Data | Chat logs, email correspondence | Issue resolution and account continuity |
DK11 uses your personal information for the following defined purposes. We do not use your data for any purpose that is not listed here.
Promotional Communications: If DK11 sends you promotional messages about bonuses, new games, or special offers, you will have the option to opt out at any time by contacting support. Opting out of promotional messages will not affect essential account communications.
All financial transactions on DK11 are conducted in Pakistani Rupees (PKR). Given the sensitivity of payment information, DK11 applies additional safeguards to the handling of financial data beyond those applied to general account information.
When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer, or a debit or credit card, the relevant payment method identifiers — such as a mobile wallet number, bank account number, or masked card reference — are stored against your DK11 account. This is necessary to process withdrawals back to the correct method and to comply with the platform's requirement that payments are matched to verified account holders.
Full payment card numbers are never stored on DK11's systems. Card transactions are processed by our third-party payment processor using secure, industry-standard card handling infrastructure. DK11 only receives a masked card reference and transaction status confirmation from the payment processor.
DK11 maintains records of all PKR transactions including deposits, withdrawals, bonus credits, and cashback payments. These records are held for the duration of your account relationship and for a period thereafter as required for financial record-keeping and audit purposes.
Third-Party Deposits: DK11 does not accept deposits from payment methods registered to a person other than the account holder. Payment data submitted by third parties will not be processed and the associated transaction may be returned or held pending account review.
DK11 uses cookies and similar technologies on the dk11login.pro website to support essential platform functions and to improve your experience as a player. This section explains what we use and why.
These are cookies that are strictly necessary for the DK11 platform to function. They enable login session management, maintain your preferences within a session, and support the security features that protect your account. The platform cannot function properly without these cookies and they cannot be disabled.
Functional cookies remember preferences such as your chosen language, display settings, and recently viewed game categories so that your experience is consistent across sessions. These cookies improve convenience but are not essential to the core operation of your account.
DK11 may use analytics tools to understand how players navigate the platform, which sections are most visited, and where technical errors are occurring. Analytics data is processed in aggregated form and is not used to identify individual players. You may opt out of analytics cookies by adjusting your browser settings.
You can control cookie settings through your browser's privacy or settings menu. Disabling essential cookies will affect your ability to log in and use core platform features. Disabling functional or analytics cookies will not prevent you from accessing your account or placing bets.
No Cross-Site Tracking: DK11 does not use advertising networks or cross-site tracking cookies that follow your activity across other websites. Our cookie use is limited to what is necessary to operate and improve the DK11 platform itself.
DK11 does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. Your data may be shared with third parties only in the following defined situations:
Business Transfer: In the event that DK11's business or assets are transferred to a new owner, your personal data held by DK11 at that time may form part of the transferred assets. You will be notified of any such transfer and of any changes to the Privacy Policy that may result from it.
DK11 takes the security of your personal data seriously and implements technical and organisational measures appropriate to the sensitivity of the data held. The following security practices are in place across the platform:
While DK11 applies robust security measures, no online platform can guarantee absolute security. You are also responsible for keeping your DK11 login credentials secure. Do not share your password with anyone, and contact DK11 support immediately if you believe your account has been accessed without your authorisation.
Security Incidents: In the event of a data security incident that is likely to affect your personal information, DK11 will notify affected players as soon as reasonably practicable and will take prompt action to contain and address the incident.
DK11 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable record-keeping obligations. The following retention principles apply:
As a DK11 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact DK11 support using the details provided in Section 12 of this policy.
You can request a copy of the personal data DK11 holds about you at any time. We will provide this within a reasonable timeframe.
If any of your personal data held by DK11 is inaccurate or out of date, you can request that it be corrected or updated.
You can request deletion of your account and associated personal data. Deletion may be subject to retention obligations where applicable.
You can request a structured, machine-readable copy of your account data to transfer or use elsewhere.
You can object to specific uses of your data, such as receiving promotional communications, at any time.
In certain circumstances you can request that processing of your data be restricted while a query or complaint is being resolved.
To exercise any of your rights, email DK11 support at [email protected] with the subject line "Data Rights Request" and a clear description of your request. We aim to respond within 30 days. For account closure and data deletion, we may need to verify your identity before processing the request.
DK11 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the DK11 platform.
Where DK11 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed and all associated personal data deleted. Any deposits or balances associated with an underage account will be handled in accordance with the DK11 Terms and Conditions.
If you believe that a person under 18 has registered a DK11 account or has access to your account, please contact DK11 support immediately so that the matter can be resolved without delay. Parents and guardians are also encouraged to use parental control software to restrict access to online gaming platforms on devices used by minors in the household.
DK11 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable requirements. When material changes are made to this policy, a notice will be displayed on the DK11 platform before the changes take effect.
The date at the top of this page shows when the policy was most recently updated. Continued use of DK11 after an updated Privacy Policy has been posted constitutes your acceptance of the updated policy. If you do not agree with changes made to this policy, you should stop using the platform and contact support to arrange closure of your account.
We encourage you to check this page periodically so you are always aware of how your personal information is being handled. Previous versions of this policy are available on request by contacting DK11 support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way DK11 handles your personal data, please get in touch with our support team:
For responsible gaming support, visit the Responsible Gaming page. For full platform rules, see the Terms and Conditions.
DK11 protects your personal information and PKR transactions with industry-standard security. Register your free account today and enjoy cricket betting, live casino, VIP cashback, and more.